Shipping & Returns

We provide a refund or credit/exchange of garments within 7 business days of receiving your order. Returned items must be in their original condition, unworn, unused, unwashed, with the swing tags attached. Client must advise CB Clothing of any return and reason before returning via email sa***@cb********.au or 03 9335 6606.

CB Clothing makes the best effort to quality control all items prior to dispatch.

In the case that something is faulty or damaged, we will arrange collection of the faulty garment and exchange or replace it free of charge.

Please address returns to:
26A Ovata Drive Tullamarine VIC 3043

Sale items cannot be exchanged or refunded, except where the item is faulty or defective.

A faulty or defective item must be returned within 7 business days of receiving your order and must be in its original condition, unworn, unused, unwashed, with the swing tags attached. Client must advise CB Clothing of any return and reason before returning via email sa***@cb********.au or 03 9335 6606.

Orders for samples cannot be returned for a refund. Any orders with fewer than five products are considered sample orders.

Any sample orders that are returned will be donated to charity rather than being returned to the purchaser.

Any order that is returned after 60 days will be shipped back to the customer at their expense.

Before decorating or printing, customers are responsible for inspecting the items. Non-returnable merchandise includes items that have been printed, cleaned, dyed, relabelled, or adorned. As a result, we strongly advise you to check all orders prior to sending them to your printer.

Before printing, please check that your invoice is correct. If you’re delivering orders straight to your printer, make sure the printer checks the order thoroughly against the packing slip as mistakes can happen. If a picking error is discovered before the order is printed, we can correct it; but, we cannot accept the items after they have been printed.

Under no circumstances is CB Clothing obligated to contribute to screen-printing expenses or pay for reprinting.

We do not provide a refund for wholesale orders but we do accept returns within 7 days from purchase and offer a credit note which will be added to your account and allocated to your next invoice unless stated otherwise. All returns must be in their original condition, unworn, unused, unwashed, with the swing tags attached.

A 10% fee applies of total value of the return with a minimum $20 (excluding freight).

Yes, CB Clothing are not responsible for freight costs of returned items, unless there is a genuine manufacturing fault or defect to garment.

Yes, CB Clothing can advise an ETA for any out of stock item and you can place a back order.